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QA Automation Specialist

2 weeks ago

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Job Description

The Quality Assurance Engineer develops, modifies, and executes software test plans, automated scripts, and programs for testing. This role involves debugging software products through systematic tests to ensure and maintain quality standards for products.

The Quality Assurance Engineer also ensures that system tests are effectively completed, documented, and resolved.

Key Responsibilities:
  • Design and implement automated and manual test cases for Salesforce CPQ/Salesforce Service cloud applications and related systems.
  • Develop, maintain, and execute functional, regression, and integration test cases for Salesforce applications.
  • Create and run automation test scripts using Tosca.
  • Conduct API testing using Tosca, validating request/response behavior across integrations.
  • Actively participate in Agile ceremonies, sprint planning, and story refinement, contributing QA insights early in the development cycle.
  • Document test plans, test cases, and test data sets, ensuring clear traceability to requirements.
  • Identify, log, and track defects, perform root cause analysis (RCA), and collaborate with cross-functional teams to revalidate fixes.
  • Support test optimization efforts through reusable components and automation improvements.
  • Provide input on story refinement and share QA insights during sprint ceremonies.
  • Apply test design techniques (including positive, negative, and edge case coverage) to improve overall quality outcomes.
  • Validate Salesforce workflows, custom objects, and system integrations across different environments.
  • Collaborate with developers and product teams to identify gaps, clarify requirements, and ensure robust test coverage.
Required Skills and Qualifications

Education:

  • Bachelor's degree in Information Technology or a related field.

Experience:

  • 3-12 years of experience in Software Quality Assurance, with a balance of both test automation and manual testing.

Hands-on Experience:

  • Strong hands-on automation experience with programming skills.

Preferred Certifications:

  • TOSCA Certification (TA1 or equivalent).

Other Requirements:

  • Experience with end-to-end testing, including test planning, execution, UAT, and regression testing.
  • Strong communication skills with the ability to collaborate effectively across teams.
  • Self-motivated, enthusiastic, and curious, with a proactive approach to problem-solving and continuous learning.
  • Strong analytical and problem-solving skills with a keen eye for detail.