Front Office Liaison
22 hours ago
Job Title: Front Office Liaison
">We are seeking a highly organized and skilled Front Office Liaison to provide management advice for the front office, handle escalated issues, and ensure prompt response to priority calls. This is a critical role that requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
">Key Responsibilities:- Front Desk Management: Keep the front desk tidy and presentable with all necessary materials.
- Customer Service: Greet and answer questions, address complaints, answer incoming calls, and redirect them or keep messages.
- Logistics: Receive letters, packages, etc., and distribute them.
- Administrative Support: Prepare outgoing mail by drafting correspondence, securing parcels, etc.
- Email Management: Check, sort, and forward emails.
- Office Supplies: Monitor office supplies and place orders when necessary.
- Record Keeping: Keep updated records and files.
- Expense Management: Monitor office expenses and costs.
- Additional Duties: Take up other duties as assigned, travel arrangements, schedules, etc.
- Experience: Proven experience as a front desk representative, agent, or relevant position.
- Skills: Familiarity with office machines, e.g., fax, printer, etc., knowledge of office management and basic bookkeeping, proficiency in English, oral and written, and excellent knowledge of MS Office, especially Excel and Word.
- Educational Background: High School diploma; additional qualifications will be a plus.
We offer a dynamic and supportive work environment, opportunities for growth and development, and competitive compensation packages.
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