Client Service Expert

2 days ago

Pune, Maharashtra, India beBeeConsultant Full time ₹ 6,00,000 - ₹ 12,00,000
Associate Consultant Job Description">We are seeking a highly skilled and experienced Associate Consultant to join our team. As an Associate Consultant, you will be responsible for providing expert consultation on attestation, apostille, and translation services.">Key Responsibilities:">
  • ">
  • Communicate effectively with clients via phone, email, and other channels to understand their service needs.">
  • Provide step-by-step support to clients throughout the service lifecycle, ensuring clarity and transparency.">
  • Proactively follow up with inquiries and work towards converting leads into confirmed business.">
  • Coordinate logistics for the pickup and handling of client documents, ensuring timely and secure transfers.">
  • Deliver regular updates to clients regarding the status of their requests, maintaining trust and satisfaction.">
  • Ensure service delivery meets the company's quality standards, with consistency and accuracy.">
  • Address client feedback and queries promptly, ensuring effective resolution and continuous improvement.">
  • Collaborate closely with internal departments to ensure seamless end-to-end service execution.">
  • Assist in conducting client meetings to gather business requirements, understand challenges, and offer initial recommendations.">
  • Conduct business process analysis, data collection, and benchmarking for client-specific solutions.">
  • Prepare structured reports, dashboards, and documentation to support decision-making.">
">Requirements:">
  • ">
  • A minimum of fresher as an Associate Consultant.">
  • A Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE), BBS.">
">What We Offer:">

We offer a dynamic and challenging work environment that promotes growth and development.

">How to Apply:">

Please submit your application through our online portal.

"],

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