Support Your Career with Our IT Team

1 week ago

Thoothukudi, Tamil Nadu, India beBeeITSupport Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview

We are seeking a skilled IT Support Specialist to join our team. As a key member of our technology department, you will play a vital role in providing exceptional support services to our users.

Key Responsibilities

  • Respond to and resolve technical issues efficiently, ensuring minimal disruption to business operations
  • Provide expert technical support for IT operations, utilizing industry-leading tools to track, manage, and report incidents and service requests
  • Collaborate with cross-functional teams to enhance service delivery and optimize IT processes
  • Analyze incident trends to identify areas for improvement and implement proactive measures
  • Develop and maintain documentation for IT processes and procedures

Requirements

  • Possess strong expertise in technical support and IT operations
  • Demonstrate proficiency in Service Now platform for managing IT services
  • Have solid experience with Windows systems and networking infrastructure
  • Exhibit capability in troubleshooting and resolving complex technical issues

Benefits

This is an excellent opportunity to grow your career as a skilled IT professional. If you have the required skills and experience, please apply now.

What We Offer

  • A dynamic work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to work with a talented team of professionals

Skills and Qualifications

Please see below for more information on the requirements and qualifications for this position:

Requirements:

  • Strong understanding of technical concepts and principles
  • Excellent problem-solving and analytical skills
  • Ability to work effectively in a fast-paced environment

Qualifications:

  • Relevant degree or equivalent experience
  • Proven track record of success in a similar role
  • Certifications or specialized training in IT-related fields

Working Hours

The working hours for this position are Monday-Friday, 9am-5pm.

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