
Technology Team Lead
12 hours ago
MUFG Bank, Ltd. is Japan's premier bank with a global network spanning over 40 markets outside of Japan. The bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide.
Headquartered in Tokyo with over 360 years of history, MUFG has about 120,000 employees and provides services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The group aims to be the world's most trusted financial institution through close collaboration among operating companies and responding flexibly to all financial needs of customers, serving society, and fostering shared growth for a better world.
Global Service Private Limited
MUFG Global Service Private Limited (MGS) was established in 2020 as a 100% subsidiary of MUFG with offices in Bengaluru and Mumbai. MGS India is set up as a Global Capability Centre/Centre of Excellence to provide support services across various functions such as IT, KYC/AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India plans to significantly ramp up its growth over the next 18-24 months while servicing MUFG's global network across Americas, EMEA and Asia Pacific.
Position Details
MUFG seeks a highly motivated and experienced Resource Manager to oversee contractors who are part of the CIAM and SIEM & SOAR teams. The Resource Manager will manage day-to-day operations ensuring that the offshore team meets performance standards and aligns work with the company's strategic goals.
Responsibilities
- Team Management: Oversee offshore contractors, ensuring they meet job responsibilities and performance standards.
- Coordination: Facilitate communication and cross-functional collaboration between offshore contractors and onshore teams, including engineering, IT, and business units.
- Performance Monitoring: Regularly review and assess the performance of offshore contractors, providing feedback and implementing improvement plans as necessary.
- Resource Allocation: Ensure offshore teams are adequately staffed and resources are allocated efficiently to meet project deadlines.
- Vendor Management: Manage relationships with offshore vendors ensuring contracts are adhered to and quality of work meets MUFG standards.
- Reporting: Generate and present regular reports on performance and progress of offshore teams to senior management.
- Compliance: Ensure offshore operations comply with MUFG policies and procedures, as well as relevant legal and regulatory requirements.
- Training and Development: Identify training needs and opportunities for offshore contractors to enhance skills and knowledge.
Job Requirements
- Experience: At least 7+ years experience in technology project management, focusing on managing offshore teams.
- Technical Knowledge: Familiarity with CIAM and SIEM & SOAR technologies, including Ping Identity, Okta, Transmit Security, and Splunk.
- SIEM & SOAR – Elastic or Splunk or Cribl, Torq – either of them (3 yrs).
- Ai & ML.
- Leadership Skills: Strong leadership and team management skills with ability to motivate and guide a diverse team, handling a team size of 5-10.
- Communication Skills: Excellent verbal and written communication skills, effectively communicating with technical and non-technical stakeholders.
- Problem-Solving: Strong analytical and problem-solving skills with ability to identify and address issues proactively.
- Education: Bachelor's degree in computer science, IT, or related field.
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