Remote Network Specialist

11 hours ago

Allahabad, Uttar Pradesh, India beBeeNetwork Full time US$ 80,000 - US$ 1,40,000
Global Network Support Expert

We are searching for a highly skilled Global Network Support Expert to join our international team. The ideal candidate will have at least 5 years' experience in GTD-5 hardware support and telephony troubleshooting.

The selected candidate will work closely with our US-based manager and a dedicated team focused on technical excellence and innovation. Key responsibilities include:

  • Troubleshoot and resolve complex network issues.
  • Deliver Tier 3 telephony and hardware support.
  • Interface with customers, support teams, and vendors to resolve network problems.

Required qualifications include:

  • At least 5 years' hands-on GTD-5 hardware support and telephony troubleshooting experience.
  • Experience with call processing and translations.
  • Familiarity with central office procedures and ISO27001 compliance.
  • Strong communication, customer focus, and documentation skills.

Why this opportunity?

  • 100% remote role – work from anywhere in India.
  • Be part of a high-performing, global team that values innovation and growth.

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