Reactivating Listeners: An Expert Retention Role

2 days ago


Bikaner, Rajasthan, India beBeeRetainer Full time ₹ 60,00,000 - ₹ 1,00,00,000

Expert Retention Specialist

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We're seeking an experienced retention professional to join our team and develop innovative strategies for reducing user churn and reactivating lapsed listeners. As an expert in understanding why users disengage and developing targeted campaigns, you will play a crucial role in mitigating churn and driving growth.

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  • Key Responsibilities:
    • Churn Prevention: Design and execute proactive campaigns to prevent at-risk users from churning. This includes identifying high-risk users through predictive models, championing qualitative insights, and launching multi-channel campaigns triggered by at-risk behavior.
    • Lapsed User Reactivation: Own the win-back strategy, architecting and managing end-to-end campaigns to bring back churned subscribers. This includes segmenting users based on past listening behavior and time since churn, crafting irresistible win-back hooks, and testing and learning rigorously to optimize results.


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