
High Volume Transaction Processor
2 weeks ago
Job Role Summary
This role involves ensuring timely and accurate processing of transactions within agreed service standards. As a critical member of the team, you will play a vital part in maintaining the company's high level of customer satisfaction.
Main Responsibilities:
- Provide exceptional customer service to funds, employers, and members by meeting service and quality standards.
- Complete daily tasks efficiently and effectively to meet required service standards.
- Maintain precision and attention to detail to minimize risk to the business.
Governance & Risk:
- Comply with all relevant policies, core values, and procedures.
- Maintain up-to-date knowledge of legislative, financial, and fund-specific procedures to ensure compliance.
Requirements:
- A minimum of 3-5 years' experience in the financial services industry.
- A solid understanding of relevant Superannuation legislation.
- Proficiency in MS Office and other software packages.
- Prior administration experience, preferably in a high-volume type role in the financial services industry.
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