
Senior Account Receivable Specialist
1 week ago
Job Title: Financial Operations Manager
This role involves managing the Order to Cash (O2C) process, including billing, collections, and dispute resolution. The ideal candidate should have a strong background in financial operations with 7-8 years of experience in AR (Billing & Collections), as well as 2-3 years of people management experience.
Key Responsibilities:
- Manage O2C process including billing, collections, and dispute resolution.
- Ensure accurate and timely invoicing as per SLAs, with all supporting documentation.
- Review client contracts to prevent discrepancies in invoicing.
- Proactively identify and resolve issues such as billing errors, late payments, and AR reconciliations.
- Communicate with clients via email and phone for collection of overdue payments.
- Record customer feedback and facilitate prompt resolution.
- Coordinate with internal teams (Sales, Operations, Tax) for timely issue resolution.
- Monitor and manage collections in line with contract TATs.
- Generate accurate and timely reports for collections.
- Raise payment release requests to Treasury for salary disbursements to associates.
- Conduct client visits as required.
- Identify and escalate high-risk accounts to management.
- Drive continuous process improvements and best practices.
- Prepare monthly and quarterly management reports.
- Maintain a solid understanding of e-invoicing, GST, TDS, and GST-TDS compliance.
- Maintain accurate records of invoices, payments, and related correspondence.
Requirements:
- Graduate in Commerce. MBA Finance is preferred
- Proficient in MS Office applications, especially MS Excel
About This Role:
This is a challenging opportunity for an experienced financial operations professional to join our organization and drive business growth through effective management of the Order to Cash process.
Benefits:
We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.
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