Senior IT Endpoint Specialist

4 weeks ago


Delhi, Delhi, India Boston Consulting Group Full time
ROLE SUMMARY

We are seeking a skilled Senior IT Endpoint Specialist to join our team at the Boston Consulting Group. As a key member of our Personal Productivity tribe, you will be part of an Agile team focused on identifying and implementing best-in-class computer peripherals for our global user community.

KEY RESPONSIBILITIES
  • Define and continuously refine a set of standard laptop peripherals based on user requirements, testing, and feedback.
  • Ensure that the firmware and software used to control standard peripherals meet security requirements and are compatible with existing hardware and software standards.
  • Collaborate with internal staff and vendors to drive the adoption of recommended peripherals and provide high-quality user guides and knowledge base articles.
REQUIRED SKILLS AND EXPERIENCE
  • CompTIA A+ certification and prior experience in a global enterprise IT Engineering role.
  • Working knowledge of enterprise-grade computer hardware, including laptops and peripherals.
  • Familiarity with Agile methodologies and stakeholder management.
WORK ENVIRONMENT

You will work with a global team of experts in Asia, Europe, and the United States, supporting a diverse user community. Flexible work hours will be required to accommodate different time zones.



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