Top Customer Service Representative Wanted

2 days ago

Amrāvati, Maharashtra, India beBeeCustomerSupport Full time ₹ 2,40,000 - ₹ 3,20,000

We are seeking a skilled Client Support Associate to join our team. As a key member of our support group, you will be responsible for providing top-notch customer service to our clients.

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Job Description:

We are looking for an exceptional candidate who can provide timely and effective support to our clients through various communication channels such as phone, email, and chat. The ideal candidate will have excellent listening skills, strong problem-solving abilities, and a passion for delivering exceptional customer experiences.

The Client Support Associate will work closely with cross-functional teams to resolve client issues efficiently and effectively. This role requires a high level of flexibility, adaptability, and a willingness to learn and grow in a fast-paced environment.

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Required Skills and Qualifications:

  • A high secondary or 10+2 diploma with 3 years' experience in a related field; OR any stream graduate degree with 1 year of experience.
  • Strong computer skills, especially proficient in Microsoft Office, Outlook, and other Internet-based tools.
  • Excellent oral and written communication skills;
  • An unerring attention to detail;
  • The ability to multitask, answering numerous chats/calls and navigating smoothly between both mediums.
  • A professional demeanor with the ability to take ownership of every chat, call or email and find a solution for every customer.
  • The ability to think on your feet in a fast-paced environment where messages over chat, call and email come fast and furious;

Benefits:

  • Flexible working hours which is a must.
  • Transportation allowance.
  • Canteen Subsidy.
  • Night Shift allowance as per process.
  • Schedule Adherence Bonus.
  • Health Insurance.
  • Tuition Reimbursement.
  • Incentive components campaign wise.
  • Work Life Balance.
  • Rewards & Recognition.
  • Internal movement through IJP.

Others:

This is a fantastic opportunity to build a rewarding career with us If you're passionate about delivering exceptional customer experiences and have the necessary skills and qualifications, we encourage you to apply today

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