
AI Automation Specialist
6 days ago
Accelyst is an innovative consultancy leveraging AI to deliver tangible, integrated, secure solutions.
Why this opportunity?
Be part of a dynamic team that leverages AI-driven technology to make a positive impact. Our leadership fosters a nimble, client-focused environment, minimizing bureaucracy to enhance delivery and professional growth. You'll work on complex AI projects that challenge and inspire, meeting high expectations.
Key Responsibilities
We are seeking a ServiceNow AI Agent Engineer to support the implementation of AI Agents at healthcare payer clients. This role requires expertise in the ServiceNow platform, AI Agent Studio, and integration of AI/ML models with enterprise workflows. You will work with cross-functional teams to design, configure, and deploy intelligent ServiceNow Agents that enhance automation, service delivery, and analytics capabilities.
Responsibilities:
- Configure and customize ServiceNow AI Agents using AI Agent Studio (no-code/low-code environment).
- Develop workflows, subflows, and process automation within ITSM, CSM, HRSD, and SecOps modules.
- Integrate ServiceNow AI Agents with external systems using Integration Hub, APIs, and Workflow Data Fabric.
- Enable AI Agents to call external tools and interact with LLMs, databases, or third-party AI models.
- Write and optimize JavaScript and ServiceNow scripts to extend AI Agent functionality.
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AI Process Automation Expert
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