Security Operations Expert

3 days ago

Thrissur, Kerala, India beBeeServiceNowSecOps Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

Job Title: ServiceNow SecOps Specialist

Overview:

We are seeking a skilled professional to lead and support Security Operations module implementations—Vulnerability Response (VR) and Security Incident Response (SIR)—for clients.

Main Responsibilities:
  • Implementation & Configuration:
    • Lead end-to-end implementation of ServiceNow Security Operations modules – VR and SIR
    • Configure and customize workflows, playbooks, data imports, dashboards, and business rules for VR/SIR
    • Implement threat intelligence integrations and vulnerability scanner integrations
    • Build use-case-specific automation using Flow Designer or Security Orchestration (SOAR)
  • Requirements Gathering & Design:
    • Collaborate with cybersecurity teams, risk & compliance, and IT operations to gather detailed requirements
    • Translate business requirements into technical specifications and implementation plans
  • Integration & Automation:
    • Integrate ServiceNow SecOps with external tools such as SIEMs, CMDB, scanners, threat intel platforms, and ticketing systems
    • Develop orchestration and remediation workflows for auto-assignment, enrichment, escalation, and resolution
  • Testing & Deployment:
    • Perform UAT, defect resolution, and cutover activities
    • Ensure system performance, scalability, and security compliance during deployment
  • Documentation & Training:
    • Create solution design documents, implementation runbooks, and end-user training materials
    • Conduct knowledge transfer and handover sessions for clients and internal teams
Required Skills:
  • Strong knowledge of ServiceNow SecOps architecture, data models, and module interdependencies
  • Proven experience with at least 2 full lifecycle implementations of VR and SIR
  • Experience integrating ServiceNow with security tools
  • Hands-on scripting experience
  • Familiarity with MITRE ATT&CK, NIST, and SOC operations
  • Strong troubleshooting, debugging, and performance tuning skills
  • Excellent client communication and stakeholder management skills
Nice to Have:
  • Experience with Security Orchestration, Automation and Response (SOAR) in ServiceNow
  • Experience with GRC/IRM module as an added advantage
  • Experience in multi-org/global deployments and domain separation in ServiceNow
  • Understanding of vulnerability lifecycle management and incident triage frameworks

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