
Customer Service Representative
2 days ago
This role involves acquiring new customers by providing them with information about Jio's recharge plans and assisting them in completing their recharges. The ideal candidate will be responsible for selling new Jio connections to prospective customers, resolving customer queries within agreed timelines, and ensuring a delightful customer experience.
Key Responsibilities:- Acquire new customers
- Call Jio customers and explain them about Jio's recharge plans
- Assist the customers in completing Jio recharges
- Sell new Jio connections to prospective customers
- Resolve customer queries within agreed timelines
- Ensure a delightful customer experience
- Respond to all customers in an appropriate tone and language
- Capture customer details and data relevant to the call or service
The minimum education requirement for this role is 10th standard.
Skills and Qualifications:- Basic knowledge of reading and writing
- Smartphone usage
- Speak local language
- Sales and customer handling skills
- Ability to learn
- Goal and result-oriented
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