Export Quality Specialist

3 days ago

Madurai, Tamil Nadu, India beBeeQuality Full time ₹ 8,00,000 - ₹ 10,00,000
Export Quality Manager

The Export Quality Manager will oversee the banana export operations, focusing on temperature monitoring throughout the supply chain.

This role demands strong analytical skills, process management, and collaboration with cross-functional teams to ensure quality, compliance, and customer satisfaction.

Key Responsibilities
  • Supply Chain Management
    • Oversee multiple projects related to banana export operations, coordinating with farm supervisors, packhouse teams, logistics providers, and cold storage operators.
    • Ensure dispatches are completed within schedule and meet quality standards.
  • Temperature Control & Cold Chain Monitoring
    • Monitor and document temperature data at all stages: farm, cold storage, dispatch, pre-carriage transport, and voyage.
    • Analyze logger reports to identify deviations or breakdowns in cold chain management.
    • Recommend corrective actions to maintain export quality.
  • Data Analysis & Reporting
    • Perform detailed analysis of supply chain data to optimize processes and reduce losses.
    • Prepare regular reports highlighting performance, deviations, and recommendations.
    • Develop dashboards for real-time monitoring of critical parameters.
  • Customer Complaint Resolution
    • Investigate customer complaints related to container quality, temperature deviations, or product spoilage.
    • Conduct root cause analysis and identify corrective/preventive actions.
    • Share findings with internal teams, suppliers, and logistics partners to prevent recurrence.
  • Quality Assurance & Compliance
    • Support adherence to post-harvest SOPs (chlorine wash, Bavistin dips, pre-cooling, double-dipping, etc.).
    • Audit farm and cold storage practices to ensure compliance with export standards.
    • Maintain accurate documentation for compliance and supplier communication.

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