Experience Director

7 days ago


Anantapur, Andhra Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000
Customer Service Expertise

About Us:

We are revolutionizing the couple vacation experience by providing high-quality, personalized experiences tailored just for them.

Our focus on couples allows us to create unforgettable vacations. Founded by alumni from top institutions, we bring over 10 years of expertise in leading travel businesses.

Key Responsibilities:

  • Handle real-time customer queries
  • Manage escalations and ensure timely resolutions
  • Coordinate with suppliers, hotels, and transport providers to resolve urgent issues
  • Provide immediate assistance for any itinerary changes or disruptions
  • Maintain clear and timely communication with customers

Requirements:

  • 1-3 years of experience in customer service, travel operations, or a related field
  • Strong problem-solving and decision-making skills
  • Excellent communication skills and ability to handle pressure
  • Familiarity with travel bookings and emergency handling
  • Ability to work independently and make quick judgments

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