Workday Support Professional

3 days ago

Vellore, Tamil Nadu, India beBeeWorkday Full time ₹ 40,00,000 - ₹ 80,00,000
Job Overview:

We are seeking an experienced Workday support professional to provide functional and technical assistance for our organisation's Workday platform.

This is a remote role supporting an Australian business, requiring excellent problem-solving skills, stakeholder engagement, and a strong understanding of Workday modules and integrations.

You will be responsible for managing day-to-day support requests, ensuring system stability, and delivering continuous improvement initiatives across HR, Payroll, Finance, or other Workday modules in scope.

  • Provide L2/L3 support for Workday users, ensuring timely resolution of incidents and service requests.
  • Monitor, troubleshoot, and maintain Workday integrations and business processes.
  • Partner with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.
  • Assist with configuration changes, enhancements, and release management.
  • Conduct impact assessments for Workday updates and new functionality.
  • Prepare and maintain documentation (knowledge base articles, process flows, support procedures).
  • Provide user training and guidance as needed.
  • Ensure compliance with data security, privacy, and audit requirements.
Required Skills and Qualifications:
  • 3+ years' experience working with Workday in a support or consulting capacity.
  • Strong hands-on knowledge of at least two Workday modules (e.g., HCM, Payroll, Recruiting, Finance, Absence, Time Tracking).
  • Experience supporting Workday integrations (EIB, Core Connectors, Studio).
  • Familiarity with Workday security, reporting, and calculated fields.
  • Strong analytical and troubleshooting skills with a customer service mindset.
  • Excellent communication skills and ability to work effectively with remote teams.
  • Previous experience supporting Australian payroll and compliance (desirable).
Key Requirements:
  • Bachelor's degree in Information Systems, HR, Finance, or a related field (preferred).
  • Workday certifications highly desirable.

Please review the full job requirements carefully to ensure this role aligns with your skills and experience. We are specifically looking for candidates with strong Workday support experience and integration knowledge.

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