Automobile Service Champion
3 weeks ago
We are seeking a highly skilled Automobile Service Champion to join our team at 2coms in Delhi NCR. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring the highest level of quality in our automobile services.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Analyze and diagnose scooter issues, identifying the necessary repairs and updates.
- Operate the Workshop Management System (Getafix) and ensure 100% adherence to operational procedures.
- Track customer complaints and update the system on a live basis.
- Perform repairs and final inspections on vehicles, ensuring that all desired repairs are completed.
- Check scooter health in the Telematics Command Centre for deep diagnosis.
- Process invoices and payment collections, ensuring accurate and timely processing.
- Audit inventory and ensure system and physical inventory are the same.
- Perform GRN and maintain inventory at the Experience Centre.
- Ensure warranty part reverse logistics to the Mother workshop.
- Wear uniform and protective gear while repairing scooters.
- Use protective gear and proper handling of tool kits while repairing scooters.
- Ensure fire-fighting equipment is in place to ensure fire handling.
- Only male candidates.
- Minimum qualification: 12th diploma/graduation/post-graduation (NO ITI).
- Minimum experience: 1 year in an automobile industry in the service sector.
Up to 2.64lpa CTC including PFESIC.
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Automobile Service Champion
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Delhi, Delhi, India 2coms Full timeJob Title: Automobile Service ChampionAbout the Role:We are seeking a skilled Automobile Service Champion to join our team at 2coms. As an Automobile Service Champion, you will be responsible for providing exceptional customer service, diagnosing and repairing vehicles, and ensuring a seamless experience for our customers.Key Responsibilities: Customer...
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