SaaS Solutions Architect

2 weeks ago

Bengaluru, Karnataka, India DBSync Full time

About Us

DBSync is a leading provider of data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spun off as a separate company.

We provide innovative and next-generation data integration products that help our employees cultivate their creativity and sense of belonging.

Our Value System:

  • We genuinely care.
  • We do not waste time on manual or mundane tasks.
  • We have a fun environment.
  • We own it.
  • We are experts on what we do.
  • We win together.

Awarded Badges: G2

Leader Americas Winter 2024

Best Results - Winter 2024

Best Usability - Winter 2024

About the Role:

We are looking for an Implementation Lead who will drive the implementation strategy for DBSync, partnering across the organization for optimal experience for our customers.

The ideal candidate is a thought leader, consensus builder and an integrator of people and process.

The Lead must have demonstrated success in leadership characterized by driving efficiency and a high performance in the delivery of software solutions to clients.

Responsibilities:

  • Manage, Coach and mentor Implementation team.
  • Accountable for customer satisfaction during and post-implementation.
  • Ensure excellent usage of the product capabilities before handing over to the Support team.
  • Review all Implementation project plans, identify and mitigate the risks and work with the project managers/Leads to manage them closely for successful Go Lives.
  • Monitor project progress throughout the project life cycle, communicate project status effectively to senior management through reports, presentations, and individual meetings.
  • Build and provide direction to project teams, create and foster communication among team members.

Requirements:

  • Experience in customizing Salesforce or Microsoft Dynamics.
  • Experience in integrating these systems with other applications like QuickBooks, NetSuite, Business Central, F&O and more.
  • 6+ years of hands-on experience in SAAS product implementation and delivering multiple and complex projects.
  • Candidates having enterprise software background in the initial career phase and gradually moved to the Implementation role.
  • Team Management experience.
  • Excellent oral & written communication skills.

Why Choose DBSync?

We go beyond offering just a job; we provide a platform for your career growth, learning, and success.

Benefits:

  • Growth Opportunities: DBSync offers a wide range of opportunities for career advancement and professional development.
  • Collaborative Environment: We believe in the strength of collaboration at DBSync.
  • Leading Training Programs: We invest in our employees' success by providing access to top-notch training and development initiatives.
  • Comprehensive Benefits: Along with competitive pay, DBSync provides a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more.

Estimated Salary: ₹1,200,000 - ₹1,800,000 per annum

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