
Business Development Liaison
3 days ago
Vigneto is a premium tableware brand that offers best-in-class products inspired by Indian taste and aesthetics.
Duties and Responsibilities:- Handle customer queries/issues/concerns/feedback/grievances over phone, email, WhatsApp, and social media.
- Convert queries/leads into orders.
- Coordinate with marketplaces for promoting sales of products.
- Partner with new restaurants, event management companies, retailers, and corporate gifting clients.
- Manage customer queries in preferred language (English or Hindi).
- Communicate with a premium customer base efficiently.
- Understand tableware category quickly.
- Help customers with technical & billing related queries.
- Coordinate with other teams to resolve customer queries.
Desired Candidate Profile:
- Excellent communication and negotiation skills.
- Good work ethics and calm attitude.
- Able to manage escalations and queries efficiently.
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