Content Developer

2 weeks ago


Noida, Uttar Pradesh, India PrismHR Full time

We are seeking a highly skilled Content Developer to join our team at PrismHR. This is a critical role responsible for creating and maintaining high-quality documentation for our products.

About the Role:

This position works closely with Product Managers and Subject Matter Experts to develop customer-facing content, utilizing MadCap Flare as the primary authoring tool.

Key Responsibilities:
  • Author Content: Create online help and release notes using MadCap Flare.
  • Research Product Information: Collaborate with Quality Assurance Engineers, Product Managers, and Subject Matter Experts through regular standups and knowledge sharing.
  • Leverage Tools: Utilize tools such as Jira, Confluence, Salesforce, and TestRail to understand issues and develop accurate documentation.
  • Capture End-User Tasks: Document end-user and administrative tasks performed in PrismHR products, along with their expected results.
  • Manage Documentation: Facilitate the flow of information during development and testing phases.
  • Collaborate Effectively: Work with teammates to achieve common goals.
Additional Responsibilities:
  • Document Management: Prioritize tasks and meet deadlines within bi-weekly/monthly sprints.
  • Revision Control: Utilize revision and source control efficiently within a team environment.
  • Ambassador of Collaboration: Share expertise and knowledge across the organization.
  • Other Duties: Perform other duties or projects as assigned.
Requirements and Experience:
  • Superior Communication Skills: Possess excellent oral and written communication skills.
  • Tech Savvy: Ability to quickly learn, analyze, understand, and communicate complex technical concepts clearly and concisely.
  • Curiosity: Demonstrate technical curiosity and motivation to comprehend PrismHR functionality.
  • Prioritization: Ability to prioritize tasks while taking direction from management.

Salary: $80,000 - $100,000 per year, depending on experience.


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