Content Developer
2 weeks ago
We are seeking a highly skilled Content Developer to join our team at PrismHR. This is a critical role responsible for creating and maintaining high-quality documentation for our products.
About the Role:This position works closely with Product Managers and Subject Matter Experts to develop customer-facing content, utilizing MadCap Flare as the primary authoring tool.
Key Responsibilities:- Author Content: Create online help and release notes using MadCap Flare.
- Research Product Information: Collaborate with Quality Assurance Engineers, Product Managers, and Subject Matter Experts through regular standups and knowledge sharing.
- Leverage Tools: Utilize tools such as Jira, Confluence, Salesforce, and TestRail to understand issues and develop accurate documentation.
- Capture End-User Tasks: Document end-user and administrative tasks performed in PrismHR products, along with their expected results.
- Manage Documentation: Facilitate the flow of information during development and testing phases.
- Collaborate Effectively: Work with teammates to achieve common goals.
- Document Management: Prioritize tasks and meet deadlines within bi-weekly/monthly sprints.
- Revision Control: Utilize revision and source control efficiently within a team environment.
- Ambassador of Collaboration: Share expertise and knowledge across the organization.
- Other Duties: Perform other duties or projects as assigned.
- Superior Communication Skills: Possess excellent oral and written communication skills.
- Tech Savvy: Ability to quickly learn, analyze, understand, and communicate complex technical concepts clearly and concisely.
- Curiosity: Demonstrate technical curiosity and motivation to comprehend PrismHR functionality.
- Prioritization: Ability to prioritize tasks while taking direction from management.
Salary: $80,000 - $100,000 per year, depending on experience.
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