
Senior Client Relations Specialist
4 days ago
Job Title: Relationship Manager
">Description: We are seeking a proactive and client-focused professional to manage existing client relationships, ensure timely EMI payments, and minimize defaults. The ideal candidate will possess strong knowledge of retail mortgage products, excellent communication skills, and a commitment to achieving sales targets.
Key Responsibilities:
- Client Relationship Management:
- Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults.
- Collaborate with internal teams to resolve customer queries and issues promptly.
- Maintain accurate records of client interactions and transactions.
- Business Development & Sales:
- Identify new business opportunities through networking and referrals to expand the client base.
- Conduct site visits to assess client needs and provide personalized solutions.
- Develop and implement strategies to increase sales revenue from retail mortgages.
Required Skills & Qualifications:
- Strong knowledge of retail mortgage products and services.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in MS Office and other relevant software applications.
- Strong analytical and problem-solving skills.
- Ability to meet sales targets and achieve performance goals.
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