Transformation Consultant

2 days ago

Malappuram, Kerala, India beBeeRelationship Full time ₹ 3,00,000 - ₹ 3,50,000

We are seeking a dynamic and well-organised Relationship Executive / Sales Executive to ensure a seamless journey for potential and existing clients from inquiry to enrolment.

Key Responsibilities:
  • Engage with inbound leads via phone calls, messages, emails, and social media direct messages with prompt and accurate responses.
  • Provide clear and concise information about our health transformation programs.
  • Guide new leads through the enrolment and re-enrolment process while coordinating with the internal coaching team for smooth onboarding.
  • Maintain, manage, and update client data using our customer relationship management tools and systems.
  • Support clients with after-enrolment needs, escalate concerns when needed, and ensure timely resolution.
  • Coordinate with different internal teams to keep clients updated on any unforeseen delays or process changes.
  • Assist in community engagement and promotional initiatives when required.
  • Conduct data analysis and feedback collection to improve client experience and retention.
  • Meet monthly client conversion targets and contribute to overall business growth.
Requirements:
  • Bachelor's degree in any discipline
  • Prior experience in customer service, inside sales, or relationship management is a plus
  • Proficiency in English and basic computer skills (Microsoft Office, CRM software)
Benefits:
  • Be part of a collaborative and high-growth environment
  • Contribute to changing lives—one transformation at a time

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