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Job Client Liaison

3 weeks ago

Allahabad, Uttar Pradesh, India beBeeClient Full time ₹ 6,00,000 - ₹ 10,00,000

About this Role

The Job requires interacting with clients, addressing their queries and issues.

Key Responsibilities:

  • Handle client tickets and respond to their inquiries.
  • Understand software bugs and escalate them to the development team.
  • Learn about new software features and document them for clients.
  • Collaborate with internal teams to resolve client issues.
  • Analyze ticket metrics to generate reports.