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Workforce Optimization Manager

2 weeks ago

Noida, Uttar Pradesh, India TP Full time
Job Summary:

The Workforce Management (WFM) Manager is responsible for overseeing and optimizing all aspects of workforce planning, scheduling, and real-time management. This role involves leading a team of WFM professionals, developing and implementing strategies to improve staffing efficiency, and ensuring that operational needs are met while maintaining high service levels.

This position requires close collaboration with senior management and other departments to align workforce management practices with organizational goals.