Operations Consultant
1 week ago
Job Overview:
The Business Analyst role is a key position in the organization, responsible for mapping and documenting business processes across departments. This includes data collection, analysis, and reporting for management dashboards using Power BI, Excel, and CRM tools.
Key Responsibilities:
- Collaborate with stakeholders to evaluate and test new technology platforms, preparing business cases for implementation.
- Track progress of ongoing projects and backlogs, ensuring timely updates and follow-ups with team members.
- Develop presentations, reports, and SOPs for management and team communication.
- Coordinate with teams during rollouts of new systems, incentives, or policies.
- Provide analytical and operational support to senior analysts.
Required Skills & Qualifications:
- Bachelor's degree in business, Commerce, Economics, Data Analytics, IT, or related field.
- 4-5 years of relevant work experience in business analysis, process design, project management, or related functions.
- Strong analytical and problem-solving ability.
- Proficiency in Excel/Google Sheets; familiarity with Power BI, Tableau, or data visualization tools.
- Working knowledge of CRM systems, automation tools, or ERP software preferred.
- Strong written and verbal communication skills.
- Ability to work independently, manage deadlines, and coordinate with multiple teams.
- Detail-oriented with a process-driven mindset.
Benefits:
This role offers a dynamic work environment, opportunities for professional growth, and a chance to contribute to the success of the organization.
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