Senior Import Operations Manager

5 days ago

Bengaluru, Karnataka, India beBeeCustoms Full time ₹ 40,00,000 - ₹ 60,00,000

About this role

Job Summary:

We are seeking an experienced professional to manage import operations, customs clearances, and regulatory coordination for a leading research organization specializing in dermatology, microbiology, preclinical, NGS, and cosmetic testing.

  • Key Responsibilities:
  • Coordinate with internal teams to prepare and manage import documentation: invoices, packing lists, COO, airway bills, test-use declaration letters, etc.
  • Liaise with Customs House Agents (CHAs), shipping lines, courier companies, and customs officials for clearance.
  • Manage cosmetic imports (non-commercial use) by ensuring accurate declarations and compliance.
  • Track shipments end-to-end and provide timely status updates to stakeholders.
  • Collaborate with the finance team on duty payments and clearance costs.
  • Regulatory Support:
  • Work with CDSCO, Port Health Authority, and other regulators for NOCs/approvals when required.
  • Maintain a reference library of HS codes, import regulations, and clearance files for efficiency in future shipments.
  • Evaluate and ensure compliance with relevant laws and regulations such as DGFT, Customs Act, GST, and EXIM policy.
  • Operational Support:
  • Support procurement of consumables, lab supplies, and equipment.
  • Maintain import & logistics database (Excel/Zoho) for shipment history, clearance times, and cost reports.
  • Identify and implement process improvements to reduce delays and optimize costs.

Requirements:

  • A retired/Ex-Customs Officer (Group A/B) with hands-on experience in customs operations, investigations, or policy enforcement.
  • Demonstrated knowledge of import/export documentation, HS codes, customs duties, and non-commercial import procedures.
  • Experience handling clearances in pharma, clinical research, CRO, medical devices, or FMCG sectors is preferred.
  • Able to coordinate with CHAs and customs authorities independently.
  • Excellent communication skills in English and Hindi/local language.
  • Proficiency with MS Office/Excel; familiarity with Zoho/logistics tools is an advantage.
  • Organized, detail-oriented, and capable of managing multiple shipments simultaneously.

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