Lead Compliance Officer

2 days ago

Bengaluru, Karnataka, India beBeeCompliance Full time ₹ 12,00,000 - ₹ 20,00,000

Compliance Professional

We are seeking a dedicated Compliance Specialist to join our organization. With a strong focus on compliance and customer satisfaction, this role is perfect for those who thrive in dynamic environments.

The ideal candidate will be responsible for:

  • Audit and Compliance Management: Developing a comprehensive understanding of company objectives, mission, vision, values, and policies through self-initiated and guided learning.
  • Policy Enforcement: Conducting detailed audits of physical documents, emails, CRM/ERP entries, and other communication channels to identify policy breaches and propose corrective actions.
  • Customer Relations: Addressing customer grievances in a timely manner and conducting customer satisfaction surveys using digital and physical methods.
  • Administrative Support: Maintaining and sharing work calendars, task trackers, and audit reports periodically as required by the management or departmental head.
  • Additional Responsibilities: Executing additional tasks assigned by the Training and Compliance Department or Management as per organizational requirements.

To succeed in this role, you will need:

  • Education: Graduation/Post Graduation in any stream.
  • Work Experience: 2 to 6 years in a similar role such as Process Auditor, Process/Management Trainer or Compliance Specialist.
  • Technical Skills: Proficiency in MS Office Suite, especially MS Excel (functions, data analysis, pivot tables, etc.).
  • Presentation Skills: Self-driven, disciplined, punctual, excellent time management, proficient in verbal and written communication, problem-solving and conflict management.
  • Languages: Fluency in English and Hindi (verbal & written) is mandatory. Working knowledge of Telugu is an added advantage.

We offer a competitive compensation package, including incentives, PF, statutory bonus, medical benefits, and travel allowance.

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