Tech Support Specialist

2 days ago

Pune, Maharashtra, India beBeeIT Full time ₹ 6,00,000 - ₹ 12,00,000
Job Opportunity

We are seeking a motivated and enthusiastic IT Support Specialist to fill a vacant position.

Key Responsibilities:
  • Provide basic first-level technical assistance by responding to queries related to hardware, software, network connectivity, and user accounts under supervision.
  • Assist in setting up and configuring new workstations, laptops, peripherals, and mobile devices for employees.
  • Support routine maintenance tasks such as software updates, system patches, and antivirus scans.
  • Help manage and track IT assets and maintain accurate inventory records.
  • Participate in user account creation, modification, and password management, primarily in GWS and JAMF MDM environments.
  • Monitor helpdesk tickets and escalate issues to senior engineers as needed, ensuring timely resolution.
  • Assist in network troubleshooting activities including connectivity problems, VPN setup, and printer configuration.
  • Document technical procedures, troubleshooting steps, and common solutions for knowledge base improvement.
  • Support the IT team in small projects, such as software deployments, hardware upgrades, and security audits.
  • Follow company policies and best practices for IT security, data privacy, and compliance.
  • Participate actively in training and development sessions to build technical skills and product knowledge.
Required Qualifications:
  • Recent graduate or final year student of Bachelor's degree in Information Technology, Computer Science, or Computer Engineering.
  • Basic understanding of computer hardware components and operating systems (MacOS/Windows/Linux).
  • Familiarity with IT asset inventory, mac OS, basic networking, and user account management.
  • Fundamental knowledge of networking concepts including IP addressing, DHCP, DNS, and VPN.
  • Basic understanding of security concepts such as firewalls, antivirus solutions, and patch management is a plus.
  • Interest in learning scripting languages like PowerShell or Bash is desirable but not mandatory.
  • Good interpersonal skills with the ability to communicate technical information clearly to non-technical users.
  • Strong willingness to learn, problem-solving aptitude, and the ability to work in a team environment.
  • Ability to handle multiple tasks effectively and work under supervision.
Benefits:
  • Gain hands-on experience with advanced IT infrastructure and cybersecurity tools used in fintech.
  • Opportunity to learn from experienced IT professionals and participate in real-world projects.
  • Exposure to cloud-based solutions, endpoint security platforms, and enterprise IT management.
  • Pathways to full-time roles in IT support, network administration, system administration, or cybersecurity based on performance.
  • Continuous learning culture with access to training resources, certifications, and workshops.
Work Environment:
  • Collaborative and supportive team within an innovative fintech company.
  • Opportunity to work with cutting-edge technologies and contribute to critical IT functions.
  • Emphasis on professional development, mentorship, and knowledge sharing.

  • Tech Support Professional

    19 hours ago

    Pune, Maharashtra, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Support Specialist">We are seeking a skilled and customer-focused individual to join our international customer service team. In this role, you will be responsible for providing technical support to clients across the globe.">The ideal candidate will have excellent verbal and written communication skills in English, as well as basic networking...

  • Tech Mahindra

    4 weeks ago

    Pune, Maharashtra, India Tech Mahindra Ltd. Full time

    Key Responsibilities : Application Support & Maintenance : - Monitor, troubleshoot, and resolve issues in Guidewire PolicyCenter, BillingCenter, and ClaimCenter applications.- Provide Level 2 and Level 3 support for InfoCenter, DataHub, Contact Manager, and Agent Connect modules.- Perform root cause analysis and develop solutions for both application and...

  • Support Specialist

    2 days ago

    Pune, Maharashtra, India beBeeCustomerExperience Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: Support SpecialistWe are seeking experienced professionals to fill a Support Specialist role with a strong background in supporting large enterprise customers.Provide high-quality support to clients through various channels, including phone, email, and chat.Key Responsibilities:Handle high-volume service requests and incidents with efficiency and...

  • Tech Support – IoT Water Management

    4 weeks ago

    Pune, Maharashtra, India WaterApp Full time

    About WaterAppWaterApp is India's leading IoT-based water management platform, helping residential societies, industries, and institutions automate and optimize their water operations. With over 300+ active installations across Pune and Mumbai, we provide real-time water level monitoring, flow analysis, pump/valve automation, and actionable...

  • High-Tech Technical Support Position

    5 days ago

    Pune, Maharashtra, India beBeeApplication Full time ₹ 10,00,000 - ₹ 20,00,000

    Technical Support SpecialistWe are seeking an experienced technical professional to address complex technical issues and collaborate with development teams.Strong analytical and problem-solving skills are essential for resolving complex technical issues.Collaboration with development teams is necessary to ensure system stability and reliability.Top-level...

  • Support Specialist

    4 days ago

    Pune, Maharashtra, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Technical Support Specialists work at the forefront of customer service, acting as the first point of contact for individuals experiencing technical issues with products, software, or services.Responsibilities:International Voice Support: Our Technical Support Specialists handle inbound calls from international customers and troubleshoot technical problems...

  • Tech Support – IoT Water Management

    3 weeks ago

    Pune, Maharashtra, India WaterApp Full time

    About WaterAppWaterApp is India's leading IoT-based water management platform, helping residential societies, industries, and institutions automate and optimize their water operations. With over 300+ active installations across Pune and Mumbai, we provide real-time water level monitoring, flow analysis, pump/valve automation, and actionable...

  • Production Support- Java Tech Lead- Financial Services

    4 weeks ago

    Pune, Maharashtra, India Talent Leads HR Solutions Pvt Ltd Full time

    JOB DESCRIPTION of Java Tech Lead- production support - TransformationJob Title: Assistant Manager / Deputy Manager Department: ITReports to: Vice President – ITRequired Qualification: BE/ B Tech/ MCA Preferred Qualification: BE/ B Tech/ MCASkill, Knowledge & Trainings: Strong hands-on experience with Java; full stack development Designs, codes,...

  • Production Support- Java Tech Lead- Financial Services

    3 weeks ago

    Pune, Maharashtra, India Talent Leads HR Solutions Pvt Ltd Full time

    JOB DESCRIPTION of Java Tech Lead- production support - Transformation Job Title: Assistant Manager / Deputy Manager Department: IT Reports to: Vice President – IT Required Qualification: BE/ B Tech/ MCA Preferred Qualification: BE/ B Tech/ MCA Skill, Knowledge & Trainings:  Strong hands-on experience with Java; full stack development  Designs,...

  • Support Specialist

    4 days ago

    Pune, Maharashtra, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 60,00,000

    Job Summary:">We are seeking a highly skilled Support Engineer to join our team.This is an excellent opportunity for someone looking to build a career in technical support.">About the Role:">A Support Engineer plays a critical role in providing timely and effective technical support to customers. They must have excellent communication skills, be able to...