Senior Quality Assurance Manager

Job Title: Senior Quality Assurance Manager

We are seeking an experienced professional to lead our quality assurance team. The ideal candidate will have a strong background in manual, API and automation testing, with expertise in driving quality across applications.

• The selected individual will be responsible for mentoring the QA team, ensuring best practices in testing and delivery.
• They will design and execute manual and automated test strategies across web, API, and mobile platforms.
• The manager will implement automation frameworks and drive test coverage using Cypress/Playwright/Selenium.
• They will collaborate with cross-functional teams to ensure high-quality releases.
• Key responsibilities include managing test plans, defect tracking, and reporting for project milestones.

Requirements:

• Strong hands-on experience in automation and manual testing is required.
• Proficiency in Java, JavaScript, and automation tools/frameworks is essential.
• Experience with API automation and mobile testing is necessary.
• A proven track record of team leadership and people management is required.

Technical Skills:

• Proficiency in QA and test management tools (e.g., JIRA, TestRail, Selenium) is expected.
• A strong understanding of software development methodologies (Agile, Waterfall) and how they relate to quality processes is necessary.
• Experience with CI/CD tools and practices, and their integration with quality processes, is desired.

Process Design & Implementation:

• The successful candidate will lead the development, documentation, and implementation of robust quality engineering processes that align with industry best practices.
• They will collaborate with development, product management, and operations teams to integrate quality processes into the software development lifecycle (SDLC).
• The manager will design and enforce processes for requirements analysis, test planning, test case design, defect management, and product release.

Quality Assurance Leadership:

• The selected individual will define and monitor key quality metrics and KPIs to assess process effectiveness and product quality.
• They will establish and maintain standards for test environments, data management, and test automation.
• The manager will lead process improvement initiatives aimed at enhancing efficiency, reducing defects, and optimizing resource allocation.
• They will ensure compliance with regulatory requirements, where applicable, by developing and maintaining appropriate documentation and process controls.

Continuous Process Improvement:

• The successful candidate will regularly review and refine quality processes to adapt to changing project needs and emerging technologies.
• They will conduct root cause analysis on defects and process failures, driving corrective actions to prevent recurrence.
• The manager will facilitate process audits, inspections, and reviews to ensure adherence to established quality standards.
• They will champion the adoption of new tools and methodologies that can enhance quality processes, such as DevOps practices, CI/CD pipelines, and automated testing frameworks.

Collaboration & Communication:

• The selected individual will act as a key point of contact between quality engineering and other departments, ensuring clear communication and alignment on quality goals.
• They will provide training and mentorship to team members on best practices for process-oriented quality engineering.
• The manager will lead cross-functional meetings to discuss process improvements, quality metrics, and project progress.

Test Strategy & Execution:

• The successful candidate will develop and implement comprehensive test strategies that incorporate both manual and automated testing approaches.
• They will oversee the creation and maintenance of test plans, test cases, and test scripts, ensuring they align with process guidelines.
• The manager will manage the execution of functional, integration, regression, and performance testing to validate product quality.
• They will ensure that testing processes are scalable, repeatable, and consistent across different projects and teams.

Soft Skills:

• The selected individual will possess excellent analytical and problem-solving skills, with a focus on process optimization.
• They will have strong communication and leadership abilities, capable of driving process change across teams.
• The manager will be detail-oriented with a commitment to delivering high-quality products.
• They will be able to work effectively in a fast-paced, dynamic environment.

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