Clinical Application Specialist

4 weeks ago


Gurgaon, Haryana, India Maxis Clinical Sciences Full time

At Maxis Clinical Sciences, we are seeking a skilled Clinical Application Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering high-quality training to customers on our medical devices and equipment.

Key Responsibilities:

  • Deliver Clinical Applications training to customers
  • Build and support strong partnerships with the customer base
  • Document and manage customer-specific account strategies to drive utilization
  • Troubleshoot product issues at customer sites and identify any product usability issues
  • Document complaints according to QMS processes
  • Assist in the creation of educational and clinical marketing materials
  • Support the Sales & Marketing team by demonstrating our products to potential customers
  • Provide training for new distributor staff
  • Identify and qualify sales opportunities within the sales territories
  • Maintain deep knowledge of product line (functional) as well as competitive position
  • Participate in trade shows as assigned
  • Provide required applications report on completion of all application visits
  • Communicate customer feedback to the appropriate functions of the company

Requirements:

  • Bachelor's Degree in Business, Life Science, Computer Science, or Related Degree
  • 2+ years of experience in training on medical devices or equipment use and application
  • Proven presentation skills and success facilitating training and transferring knowledge
  • Flexibility to manage an irregular travel schedule
  • Proven strength in strong customer service skills and attention to detail
  • Clear and concise written and verbal communication skills are required
  • Self-motivated and results-oriented
  • Able to travel as and when needed


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