Collaboration Solutions Engineer
6 days ago
Exciting Collaboration Solutions Engineer Opportunity in Bangalore
We are seeking a skilled Collaboration Solutions Engineer to join our team at Black Box in Bangalore. As a key member of our engineering team, you will be responsible for designing, implementing, and troubleshooting complex collaboration solutions.
About the Role:
This is a senior-level position that requires extensive experience with Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco IM and Presence (Jabber), Unified Contact Center Express (UCCX), Cisco Emergency Responder (CER), Expressway/Collaboration Edge, and Cisco Cloud Collaboration portfolio.
You will work closely with clients to understand their requirements and design collaboration solutions that meet their needs. Your expertise in installing, configuring, and troubleshooting LANs and WANs will be essential in ensuring seamless connectivity and high-quality voice services.
In addition to your technical skills, you will also have excellent communication and documentation skills, which will enable you to effectively communicate with clients and internal stakeholders.
Key Responsibilities:
- Design, implement, and troubleshoot complex collaboration solutions using Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco IM and Presence (Jabber), Unified Contact Center Express (UCCX), Cisco Emergency Responder (CER), Expressway/Collaboration Edge, and Cisco Cloud Collaboration portfolio.
- Work with clients to understand their requirements and design collaboration solutions that meet their needs.
- Install, configure, and troubleshoot LANs and WANs to ensure seamless connectivity and high-quality voice services.
- Develop and maintain strong relationships with clients through effective communication and documentation.
- Participate in project planning, execution, and delivery to ensure successful outcomes.
- Continuously develop and enhance knowledge, skills, and abilities through various learning channels to expand technical and non-technical capabilities.
Requirements:
- CCNP Voice/Collaboration or equivalent experience (CCIE Voice/Collaboration strongly preferred).
- Bachelor's degree and/or equivalent work/military experience (5+ years).
- Strong understanding of TCP/IP and ability to install and troubleshoot LANs and WANs.
- Strong understanding of cloud and virtualization technologies.
- Automation, orchestration, and/or development experience a plus.
- Ability to manage and coordinate multiple projects.
- Excellent communications and documentation skills.
Estimated Salary: ₹ 20,00,000 - ₹ 30,00,000 per annum, depending on experience and qualifications.
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