
Chief Technology Strategist
18 hours ago
The Senior IT Executive plays a pivotal role in ensuring the seamless and efficient operation of technology infrastructure and services within an academic institution. This position involves a blend of hands-on technical support, system administration, and project coordination.
The ideal candidate will contribute to the strategic implementation and maintenance of IT solutions that support the academic, administrative, and research needs of the university community.
- Oversee daily IT operations, including network availability, server performance, and system uptime.
- Provide advanced technical support for hardware and software issues for faculty, staff, and students.
- Manage day-to-day IT tasks and user requests, ensuring timely and effective resolution.
- Implement and manage software deployment, updates, and patching across the institution's systems.
The Senior IT Executive will be responsible for:
IT Operations & Support- Network and Infrastructure Management: Assist in the administration and maintenance of wired and wireless networks (LAN/WAN, Wi-Fi access points, routers, switches).
- Monitor network performance, troubleshoot connectivity issues, and ensure network security.
- Manage and maintain server infrastructure, including physical and virtual servers.
- Data Backup and Recovery: Oversee data backup and recovery operations to ensure business continuity.
- Administer and support key university applications, including Learning Management Systems, Enterprise Resource Planning systems, Student Information Systems, and other academic/administrative software.
- Administer and maintain Microsoft Exchange Online for email services.
- User Accounts and Permissions: Manage user accounts, permissions, and access controls across various platforms.
- Implement and enforce IT security policies and procedures to protect university data and systems from threats.
- Monitor security alerts, conduct vulnerability assessments, and respond to security incidents.
- Promote cybersecurity awareness among university users.
- Lead or assist in the planning, execution, and completion of IT projects, such as system upgrades, infrastructure improvements, and new technology rollouts.
- Coordinate with internal departments and external vendors to ensure project milestones are met.
Desirable skills include relevant industry certifications, experience with ITIL framework, scripting languages, and knowledge of MAC PCs.
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