
Business Process Associate
2 weeks ago
Job Role
We are seeking a Business Process Associate to fill this key position. The successful candidate will be responsible for proactively contacting potential clients, engaging in meaningful conversations, and qualifying leads that meet our sales criteria.
Key Responsibilities
- Contact potential clients from provided lists and directories using our CRM tools
- Engage in professional conversations with high-net-worth individuals (HNI/UHNI) clients using a polished tone
- Communicate the value of our premium products and services
- Qualify potential leads and schedule appointments for our Sales Team
- Maintain accurate call records, feedback, and follow-ups using our CRM system
- Handle client inquiries and route complex concerns to the relevant team members
- Work collaboratively with internal teams to ensure seamless client experiences
Requirements
- Excellent command of both Hindi & English – verbal and written
- A pleasing personality with outstanding communication skills
- Strong interpersonal and persuasion skills
- Prior experience in customer support, sales coordination, or telemarketing is an advantage
- Ability to work independently, stay organized, and meet sales targets
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