Production Support Specialist

7 days ago

Davangere, Karnataka, India beBeeSupport Full time ₹ 15,00,000 - ₹ 17,50,000

Job Overview:

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The role of a Production Support Analyst-L2 requires an individual with extensive experience in providing technical support to business users directly. This position involves working at the second level of production support, where one must have hands-on experience with SQL, Unix, and other relevant tools.

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Key Responsibilities:

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  • Providing timely and effective technical support to business users">
  • Working closely with cross-functional teams to resolve incidents and improve processes">
  • Developing and implementing monitoring and job scheduling tools like Control-M">
  • Collaborating with stakeholders to ensure seamless delivery of services">
  • Maintaining strong relationships with business partners and internal teams">
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Requirements:

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To be successful in this role, you should possess:

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  • At least 9 years of experience in production support">
  • Strong knowledge of SQL, Unix, VB, Powerquery, and Python">
  • Hands-on experience with monitoring and job scheduling tools like Control-M">
  • Excellent communication and interpersonal skills">
  • Ability to work in a fast-paced environment and adapt to changing priorities">
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Benefits:

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This role offers a competitive salary and benefits package, including:

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  • Opportunities for career growth and professional development">
  • A collaborative and dynamic work environment">
  • Recognition and rewards for outstanding performance">
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Additional Information:

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Please note that this is a full-time position requiring flexibility in working hours, including India shift (07:30 to 16:30 IST) and potential UK shift. Self-driven individuals with high accountability standards are encouraged to apply.

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