Complexity Level 3 Voice Process Specialist

4 days ago


Noida, Uttar Pradesh, India EXL IT service management Full time
About the Role

We are seeking an experienced Complexity Level 3 Voice Process Specialist to join our team at EXL IT Service Management. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work under pressure.

Responsibilities:
  1. Receive and make inbound and outbound calls
  2. Settle liability and take action on incoming correspondence and payments
  3. Follow up on claims for progression until closure

The successful candidate will be responsible for ensuring that all transactions are processed accurately and efficiently, while maintaining high levels of customer satisfaction.



  • Noida, Uttar Pradesh, India HCLTech Full time

    **Our Team:**We are a global technology company that provides innovative solutions to businesses across the globe. Our customer service team is responsible for delivering exceptional customer experiences through our UK/US voice process.**Job Duties:**Resolve customer queries in line with client and business guidelines.Handle inbound calls from UK/US...


  • Noida, Uttar Pradesh, India CapTalent HR Full time

    Job Overview:As an International Inbound Voice Calling Specialist at CapTalent HR, you will be responsible for providing top-notch customer service to clients from around the world. This is an exciting opportunity to join a dynamic team and develop your skills in a fast-paced environment.Responsibilities:- Answer incoming calls from clients and provide...


  • Noida, Uttar Pradesh, India HCLTech Full time

    Walk-In Drive for Customer Support Insurance Process Executive HCL Tech Profile - non-Voice, customer service (Life and pension Insurance) HCL Tech Hiring for UK / US Voice Process 5th March-25 to 7th -March-25 Walk in directly. Designation: Customer Care Representative-Freshers and experienced Any Grad/UG can apply (No Regular Students / No Law Graduate)...


  • Noida, Uttar Pradesh, India Fvs Ondemand Private Limited Full time

    Job DescriptionDescriptionWe are seeking enthusiastic individuals for the position of Australian Lead Generation Voice Process in India. This role is ideal for freshers/entry-level candidates looking to start their career in lead generation.Responsibilities- Conduct outbound calls to potential clients in Australia to generate leads.- Engage with prospects to...

  • Voice Process

    3 weeks ago


    Noida, Uttar Pradesh, India Tech Mahindra Full time

    Job Description:ON Role: Customer Support Associate - Voice ProcessNature of Job: Resolving the banking related queries of the customer via callShould have Good communication in Hindi and EnglishAdded advantage if speak any one of this language like Telugu or Kannada or MalayalamShould have basic knowledge about Customer Support roles and...


  • Greater Noida, Uttar Pradesh, India Capgemini Technology Services India Limited Full time

    Job DescriptionWe are hiring for International Voice process for Noida locationHealthcare Knowledge is Preferrable1-2 Yrs Experience in international BPO, specifically in a Voice, Backend and Email Handling processHandle customer issues, escalation calls and coordinate with different functions, case management.Excellent communication (written and verbal) and...


  • Noida, Uttar Pradesh, India 2coms Full time

    ​Senior Process Executive-Voice Job Expectations: . Should be able to communicate in English as this job profile involves interaction with customers from North American, Canadian & UK. · Analyze and process transactions accurately & on time. · Document all transactions completed in a day....


  • Noida, Uttar Pradesh, India 2coms Full time

    ​Process Executive-Voice Job Expectations: . Should be able to communicate in English as this job profile involves interaction with customers from North American, Canadian & UK. · Analyze and process transactions accurately & on time. · Document all transactions completed in a day....


  • Noida, Uttar Pradesh, India HCLTech Full time

    Walk-In Drive for Customer Support Insurance Process Executive HCL Tech Profile - non-Voice, customer service (Life and pension Insurance) HCL Tech Hiring for UK / US Voice Process 17th March-25 to 19th -March-25 Walk in directly. Designation: Customer Care Representative-Freshers and experienced Any Grad/UG can apply (No Regular Students / No Law Graduate)...


  • Noida, Uttar Pradesh, India HCLTech Full time

    Walk-In Drive for Customer Support Insurance Process Executive HCL TechProfile - non-Voice, customer service (Life and pension Insurance)HCL Tech Hiring for UK / US Voice Process 17th March-25 to 19th -March-25 Walk in directly.Designation: Customer Care Representative-Freshers and experiencedAny Grad/UG can apply (No Regular Students / No Law Graduate)For...


  • Noida, Uttar Pradesh, India Deebaco Full time

    At Deebaco, we are seeking a skilled Telesales Representative to contribute to the growth of our company by generating leads and closing sales deals over the phone. As a key member of our team, you will be responsible for maintaining good customer relationships, addressing queries via voice calls, and resolving issues efficiently.Job OverviewWe are looking...


  • Noida, Uttar Pradesh, India HCLTech Full time

    Walk-In Drive for Customer Support Insurance Process Executive HCL TechProfile - non-Voice, customer service (Life and pension Insurance)HCL Tech Hiring for UK / US Voice Process 5th March-25 to 7th -March-25 Walk in directly.Designation: Customer Care Representative-Freshers and experiencedAny Grad/UG can apply (No Regular Students / No Law Graduate)For...


  • Noida, Uttar Pradesh, India HCLTech Full time

    Walk-In Drive for Customer Support Insurance Process Executive HCL TechProfile - non-Voice, customer service (Life and pension Insurance)HCL Tech Hiring for UK / US Voice Process 5th March-25 to 7th -March-25 Walk in directly.Designation: Customer Care Representative-Freshers and experiencedAny Grad/UG can apply (No Regular Students / No Law Graduate)For...


  • Noida, Uttar Pradesh, India Credgenics Full time

    Job Title: Voice Bot Process Manager – Debt CollectionLocation: WTT NoidaReports To: Digital Collection HeadWorking Days: 6 days/week (5 days from office, 1 day from home)About Credgenics:Credgenics is India's leading collections and debt resolution platform, offering cutting-edge solutions to banks and NBFCs. We are transforming the way collections are...


  • Noida, Uttar Pradesh, India Prometheus Consulting Services. Full time

    Hi Folks, We are currently hiring for Well known Financial Consulting Organization. Position-VP-Voice Processing/ Voice Ops Head Location-Noida Experience-15+Years Note-International Banking Experience is Mandatory. Purpose of the role To address customer questions, concerns or requests while maintaining customer service expectations. Accountabilities •...


  • Noida, Uttar Pradesh, India HCLTech Full time

    **Welcome to HCLTech:**We are a global technology company that provides innovative solutions to businesses across the globe. Our customer service team is responsible for delivering exceptional customer experiences through our UK/US voice process.**Job Requirements:**Candidates must have freshers in UK/US Inbound calling preferably in Banking domain.Excellent...


  • Noida, Uttar Pradesh, India Prometheus Consulting Services. Full time

    Hi Folks,We are currently hiring for Well known Financial Consulting Organization.Position-VP-Voice Processing/ Voice Ops HeadLocation-NoidaExperience-15+YearsNote-International Banking Experience is Mandatory.Purpose of the roleTo address customer questions, concerns or requests while maintaining customer service expectations.Accountabilities• Provision...


  • Noida, Uttar Pradesh, India Prometheus Consulting Services. Full time

    Hi Folks,We are currently hiring for Well known Financial Consulting Organization.Position-VP-Voice Processing/ Voice Ops HeadLocation-NoidaExperience-15+YearsNote-International Banking Experience is Mandatory.Purpose of the roleTo address customer questions, concerns or requests while maintaining customer service expectations.Accountabilities• Provision...


  • Noida, Uttar Pradesh, India Level AI Full time

    Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable...


  • Noida, Uttar Pradesh, India Deebaco Full time

    Job DescriptionJob OverviewWe are looking for an enthusiastic Telesales Representative to contribute in generating leads for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective telesales representative must be an excellent communicator and have superior people skills. They must...