ServiceNow Platform Specialist

1 month ago


Bengaluru, Karnataka, India CIGNEX TECHONOLOGIES PVT LTD Full time

Job Summary:

CIGNEX TECHNOLOGIES PVT LTD seeks a skilled ServiceNow Platform Specialist to perform software configuration and support, including platform administration and incident support. The ideal candidate will adapt existing methods and procedures to create solutions to complex requirements, using considerable judgment to determine solutions to complex problems.

Key Responsibilities:

  • 5+ years of extensive ServiceNow Development experience in developing as per the requirement and providing ongoing support and maintenance
  • Strong understanding of ServiceNow platform capabilities, JavaScript, and other web technologies
  • Familiarity with IT service management processes and best practices
  • Ensures development starts only after documented and approved requirements are shared by Business Analyst
  • Strict adherence to Platform design standards and strategies
  • Ensures agreed timelines are met or asks for support as needed
  • Assists BA in documentation and revises the same as necessary

Requirements:

  • 5+ experience in ServiceNow support
  • Experience on improving health of the platform referring to health scan of instance
  • Extensive experience working with clients and users
  • Good interpersonal skills and ability to work with diverse and remote team
  • Bachelor's degree or above
  • Certified System Administrator is mandatory
  • Certification on ServiceNow modules will be preferred


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