Facilities Coordinator

19 hours ago


Navi Mumbai, Maharashtra, India beBeeFacility Full time ₹ 1,40,000 - ₹ 28,00,000
Job Description

As a key member of our team, you will be responsible for coordinating work requests and ensuring seamless communication between various stakeholders. Your primary goal will be to provide exceptional customer service by efficiently managing incoming calls, emails, and other forms of communication.

You will be working closely with the on-site team to dispatch and collect work orders, while maintaining accurate records and reports. Additionally, you will be responsible for greeting clients, directing them to their desired location, and ensuring that all work orders are properly closed and restocked.

Another crucial aspect of this role is monitoring housekeeping staff activity and coordinating guest entry through gate passes. You will also be preparing menu plans for blue-collar staff and producing reports based on collected data.

Logistically, you will be responsible for logging in calls through software, generating work orders, and setting up reports for both Sodexo and the client. You will maintain a clean and orderly helpdesk area and equipment, adhering to prescribed regulations.

Qualification-wise, you should have a graduate degree from any field and at least 2 years of experience in facility management or hospitality. Excellent knowledge of Word and Excel is necessary, along with excellent customer service and communication skills.



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