Vacation Rental Operations Coordinator

2 days ago


Lucknow, Uttar Pradesh, India beBeeReservation Full time ₹ 4,00,000 - ₹ 8,00,000

Job Overview:

We are seeking a skilled professional to support our short-term vacation rental operations.

This is a remote position based in India that requires exceptional communication skills to ensure outstanding guest experiences and efficient management of reservations.

The ideal candidate will have strong organizational abilities, proficiency in property management systems, and excellent interpersonal skills.

Key Responsibilities:

  • Process refund requests and resolve billing discrepancies
  • Address guest inquiries, concerns, complaints, and disputes with empathy and professionalism
  • Offer recommendations for local attractions, dining, and activities to enhance guest experiences
  • Supervise and mentor a team of reservation agents

Requirements:

  • Strong communication and organizational skills
  • Proficiency in property management systems
  • Excellent interpersonal skills

Benefits:

This role offers the opportunity to work remotely and be part of a dynamic team.



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