
Identity Management Specialist
7 days ago
Job Title: Identity Management Specialist
We are seeking a seasoned professional to support our Identity and Access Management (IAM) platform. The ideal candidate will have operational expertise in SailPoint IdentityIQ, with a strong focus on resolving issues, implementing enhancements, and ensuring smooth day-to-day operations.
Key Responsibilities:
- Handle L2 support tickets, troubleshoot, and resolve SailPoint IdentityIQ issues.
- Develop, modify, and maintain SailPoint workflows, rules, and connectors.
- Monitor IAM platform performance and perform routine health checks.
- Collaborate with L3 teams for escalations and complex problem resolution.
- Support user provisioning, de-provisioning, and access reviews.
- Maintain documentation for configurations, processes, and fixes.
Requirements and Qualifications:
- 3 plus years of hands-on experience with SailPoint IdentityIQ development and operations.
- Proficiency in Java, Beanshell, XML, and SailPoint APIs.
- Experience in IAM operations, including incident, change, and problem management.
- Strong analytical and troubleshooting skills.
- Knowledge of IT security and compliance best practices.
About the Role:
This is an exciting opportunity for a talented professional to join our team and contribute to the success of our IAM platform. If you have the skills and passion to deliver exceptional results, we encourage you to apply.
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