Business Intelligence Specialist

Job Description

• Evernorth s Digital Data & Analytics unit offers solutions that provide actionable insights to internal and external business partners and customers that help reduce health costs, improve outcomes, provide financial security, and measure and forecast business performance.
• The Digital Data & Analytics team has joint accountability with business operations to achieve Evernorth s customer-centric, business growth objectives and strives for high levels of alignment, day-to-day engagement, and rigor. The team provides analytical discipline and enables fact-based decisions for the business.
• The person will work closely with Evernorth Internal customers and Business partners to define, develop, and analyse Business Intelligence requirements and deliverables.
• This individual will work in a highly matrixed environment with end users from various business areas. Moreover, the individual will contribute to user training and adoption of the BI tools available in Evernorth and implement all necessary governance procedures.

Responsibilities

• Works with internal Evernorth customers and Business partners to develop and analyse business intelligence needs.
• Conduct analyses across various data domains such as medical claims, pharmacy claims, eligibility, etc.
• Create data models by importing data from various sources, cleaning, and transforming.
• Create dashboards and reports that present data in a visually compelling way.
• Troubleshoot and improve existing BI systems.
• Communicate effectively with both business partners and data SMEs.
• Participates in work stream planning process including inception, technical design, development, data model, testing, and delivery of BI solutions.
• Collaborate cross-functional teams and work on multiple tasks/projects as team members.
• Provides design support for the development of business intelligence solutions.
• Ensure Quality/Integrity of data by comparing source data and target data.
• Desire to learn LLM(s) and Generative AI could be a plus.

Required Skills and Qualifications

• Strong requirements analysis skills with data experience.
• Strong grasp of data visualization principles and best practices.
• Defining and documenting requirements.
• Ability review and analyze code to help decode or research data issues using technologies such SQL, Python, Databricks, and AWS etc.
• Proficiency in statistical analysis, predictive modeling, and machine learning algorithms.

Benefits

• Total 8-11 years of experience.
• 8+ years of professional experience in SQL.
• 5+ years of professional experience in building visualizations, dashboards, and reports using BI Tools (eg Tableau, ThoughtSpot, Power BI etc).
• 5+ years hands-on experience working in an agile project delivery environment.
• Experience applying a consultative and collaborative approach. Work experience & expertise with team input to influence business priorities and business actions for maximum strategic benefit.
• Demonstrated experience working independently with limited direction / guidance.
• Demonstrable experience in the areas of BI development or data science.

Others

• Evernorth experience a plus, preferably focused on experience with CCW or data warehousing.