Service Management Expertise Wanted

5 days ago


Solapur, Maharashtra, India beBeeService Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Experienced SAP Service Management Consultant Required

We are seeking a highly skilled SAP Service Management consultant to implement, configure and support the SAP Service Management module in alignment with business requirements and best practices.

Key Responsibilities:
  • Analyze business requirements and map them to SAP SM functionalities
  • Configure SAP SM module, including service orders, service contracts, warranties, notifications, and customer service processes
  • Collaborate with functional and technical teams to design and implement solutions
  • Provide support for SAP SM-related incidents, enhancements, and upgrades
  • Conduct user training and create functional documentation
  • Integrate SAP SM with modules like SD, MM, PM, and CRM
  • Participate in full lifecycle SAP implementations and/or rollouts
Requirements:
  • Bachelor's degree in IT, Engineering, Business, or related field
  • Hands-on experience in SAP SM (Customer Service module)
  • Strong knowledge of service order processing, warranties, returns, and repairs
  • Experience with integration to SD, MM, PM modules
  • Good understanding of service processes in industries like Manufacturing, Automotive, or Utilities
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills

The ideal candidate will have a strong background in SAP SM and excellent problem-solving skills. They should be able to work collaboratively and effectively manage multiple projects simultaneously.



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