Key Driver of Business Growth and Learning Innovation

2 days ago


Gurgaon, Haryana, India CARS24 Full time

About the Role

CARS24 is seeking a seasoned Learning & Development Lead to spearhead our training initiatives, driving measurable business impact across Retail, Sales, Tech, Product, and Support teams.

This strategic thinker will design, execute, and scale high-impact training programs, focusing on New Hire Training, On-the-Job Training, Sales & Franchise Training, Leadership Development, and Content Creation.

The successful candidate will be responsible for:

  • Developing a scalable training framework for Retail, Sales, Tech, Product, and Support roles
  • Building structured new hire training, OJT, and refresher training programs to reduce ramp-up time and improve productivity
  • Implementing Franchise Training Programs to maintain operational excellence across locations
  • Designing Leadership Development Programs to build CARS24's next generation of leaders
  • Creating high-impact learning content using videos, interactive playbooks, gamified learning, and microlearning formats
  • Leveraging AI-based learning tools & analytics to personalize training and improve adoption

Requirements

To succeed in this role, you will need:

  • 8-12 years of experience in L&D, Training, or Enablement, with a strong focus on Retail, Sales & Corporate Learning Programs
  • A proven track record of leading and scaling large L&D teams
  • Experience working in automobile, fintech, BFSI, e-commerce, SaaS, or franchise-driven businesses
  • Strong ability to design, execute, and scale L&D programs independently while driving execution at scale
  • Experience with LMS platforms, digital learning tools, AI-driven learning solutions, and content design software

Why Join Us?

You will have the opportunity to own and scale a high-impact L&D function, lead a large L&D team, work on diverse training programs, leverage top learning platforms, and directly influence business outcomes by improving sales performance, leadership capability, and operational efficiency.


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