Customer Service Director

Job Description:We are seeking an experienced Director of Customer Experience to oversee the day-to-day operations of our voice process, ensuring exceptional customer satisfaction and seamless interactions. Key responsibilities include leading a team of supervisors and agents to meet performance targets, monitoring call quality and agent productivity,...

Job Title: Director – Sales & ServiceBUSINESS: Industrial GroupLOCATION: Coimbatore, Tamil Nadu, IndiaDIRECT REPORTING: Senior Director & General ManagerFUNCTIONAL REPORTING: Director Global Sales Position SummaryThe Director – Sales & Service is a senior leadership role within the India Valves organization, accountable for driving strategic and...

Delivery DirectorAbout the Role:The Delivery Director will oversee and manage the delivery team to ensure successful project execution.Key Responsibilities:Oversight of project managers, developers, and architects specializing in Salesforce delivery and migration.Support for hiring and training initiatives to enhance the team's capabilities and ensure...

Job Title:Senior Manager/Associate DirectorAbout the Role:This position involves overseeing a business unit and driving team performance to meet daily service level metrics with high accuracy.Key Responsibilities:Manage internal and external stakeholders for specific engagementsOversee claim personnel, including hiring, training, and delegation of...

Leading a Coding Operations TeamAs an Associate Vice President/Director of Coding Operations, you will oversee the end-to-end management of our coding team. This role is responsible for executing tasks with optimal results and seamless execution.Key Responsibilities:Management Execution: Oversee day-to-day operations to ensure effective team...

Job SummaryCustomer Service RepresentativeWe are seeking a skilled customer service representative to join our team. As a customer service representative, you will be responsible for handling inbound customer calls and providing solutions to their inquiries and concerns.The ideal candidate will have strong communication skills, be able to work in rotational...

Job Title:Customer Service RepresentativeDescription:">Achieve business targets by acquiring and maintaining new client relationships.Identify target business areas and pre-screen customer segments.E nsure customer satisfaction by proactively cross-selling products.Build and maintain strong client relationships and execute sales promotion...

About the RoleWe are seeking a skilled customer service representative to join our team. As a customer service representative, you will play a vital role in assisting customers with product inquiries in a swift, proficient, and friendly manner.

Customer Service AssociateWe are seeking a highly motivated and customer-focused professional to fill the role of Customer Service Associate.About the Role:The ideal candidate will serve as the primary point of contact for clients via phone, email, and chat.Responsibilities include responding promptly to inquiries and providing accurate information about...

Job Title: Customer Service RepresentativeWe are seeking an experienced and proactive professional to join our team as a Customer Service Representative.The ideal candidate will handle customer inquiries with empathy and efficiency, ensuring a smooth and positive experience.Key Responsibilities:• Respond to customer inquiries via multiple channels•...