RMS Batch Specialist
2 weeks ago
The Oracle Retail Application Support Expert is a key member of the Application Managed Services team at OLR, responsible for ensuring the smooth operation of the production Oracle Retail application software. This includes troubleshooting issues, customizing existing software code, writing new software code, testing and debugging modifications, and generating documentation for software code as needed.
Key Responsibilities:
∙ Provide on-call support to clients as needed, during business and non-business hours
∙ Support and troubleshoot production client environments
∙ Take ownership of or assist with logging, reporting, and resolving application issues
∙ Ensure Oracle Retail and OLR development standards are met in all coding practices
∙ Assist in maintaining the OLR software development environment
∙ Build and test application enhancements and modifications
∙ Adhere to all OLR policies, processes, and procedures
∙ Document or maintain general retail, Oracle Retail, and/or OLR specific practices and standards
∙ Submit knowledge articles per standards for clients and internal knowledge sharing
Requirements:
∙ Bachelor's degree in Computer Science or related field
∙ Oracle RMS or ReIM experience mandatory
∙ Minimum 2-4 years of experience
∙ Development and/or systems integration experience preferred
∙ Retail industry or an associated IT field preferred
∙ Oracle Retail software experience preferred
∙ ITIL V3 Foundation certificate preferred
∙ Technical knowledge of SQL/PLSQL/Shell Scripting required
∙ At least 2 years of experience in production support
∙ Knowledge of Batch Scheduler required
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