Senior Technical Professional

5 days ago

Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000
Job Opportunity

About the Role:

We are seeking a senior technical professional to provide guidance and support to customers via telephone and email.

Key Responsibilities:

  • Provide L1 technical assistance in activities associated with problem identification, prioritization, and resolution.
  • Act as a liaison between customers and departments within the organization to ensure that all system problems are resolved accurately and timely.

Requirements:

  • Graduate with a minimum of 6 months experience in a technical support role.
  • Excellent communication skills.
  • Rotational shift work.
  • BASIC knowledge of networking and computer systems.

About Our Organization:

We offer a wide range of services including business consulting, data and AI, industry solutions, application development, infrastructure, and connectivity.

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