Chief Delivery Officer CDO
6 days ago
We are seeking a highly experienced and skilled Chief Delivery Officer CDO to lead our India operations and Global Service Delivery. As a Senior operating leader, you will be responsible for managing the entire operations of IT & BPO and services for the parent organization and clients in the US.
Key Responsibilities:- Manage entire operations of IT & BPO and services for the parent organization and clients in the US.
- Hire and staff teams to ensure operations stability.
- Get involved in customer engagement activities and be one point of contact for Business Development Leaders / Client Managers / Vendors / Recruiter Leaders.
- Oversee contractual changes / amendments.
- Drive Quality initiatives to bring continuous improvements.
- Oversee turnover training for staff and involving in their development planning.
- Closely work with Company CXO leadership and Finance & Sales teams to manage account P&L.
- Analyze and assist associates with their workload regularly review the performance of the team.
- SOP Review Update and validation position to handle tough customers. Maintain customer connect through governance rigor and regular customer interaction.
- Own end-to-end client service delivery and P&L and ensure high-class service delivery.
- Be a key driving force in managing new/existing relationships with a set of valuable clients leading to a healthy P&L.
- Be responsible for ensuring the right solution is proposed for new deals actively participating in the deal process Developing Proposals aiding and enabling robust transitions etc.
- Ongoing client satisfaction through consistent high-class service delivery and thereby ensure high NPS cross-sell and profitability.
- Lead the way in implementing new technologies in operations and display a strong executive presence.
- Manage the delivery of outsourced services to ensure customer satisfaction and increased revenue through client upsell.
- Lead/groom supervisors to ensure all the process activities are completed and SLAs met.
- Minimum 20 Years experience in Managing IT and BPO services.
- Shall have experience working with US clients supporting from India and onsite experience is preferred.
- Relevant years of diverse operations experience.
- Intellectual agility and analytical outlook.
- Collaborative and Influencing skills.
- Excellent communication skills.
- Should have extensive development/programming background and shall have experience in digital technologies like AI/ML Data Analytics Big data Cyber Security DevOps and Enterprise applications on Java Microsoft and ERP Platforms.
- Should have extensive experience in writing responses to RFPs and developing technical documentation.
- Should have services background than product and start-up.
- Should be able to work with the Sales team and develop proposals and make presentations to the client etc.
- BTech/BE/MBA
Work Hours: 2 pm till 11 pm IST Work Location: Gachibowli Hyderabad (No Remote option)
governance rigor, own end-to-end client service delivery, outsourced service delivery, development/programming, staffing, leadership, data analytics, P&L management, lead the way, technology implementation, technical documentation, review the performance of the team, IT service delivery, enterprise applications, relationship management, be, BPO services management, big data, Java, quality management, BPO services, service delivery, delivery of outsourced services, AI/ML, BTech, contract management, operations management, client service delivery, quality initiatives, performance review, sales proposal development, DevOps, ERP platforms, digital technologies, customer engagement, customer connect, SOP review, sales team collaboration, RFP responses, IT services management, turnover management, presentation skills, team management, programming background, cyber security, supervision, executive presence, MBA, analytical skills, implementing new technologies, operating leader, digital transformation, RFP response, proposal development, RFPs, outsourcing management, business development, project management, sales support, outsourced services delivery, new technology implementation, client relationship management, SLA management, communication skills, staff training, services background
-
Chief Delivery Officer CDO
6 days ago
Hyderabad, Telangana, India Indiglobe IT Solutions Pvt. Ltd. Full timeJob Title: Chief Delivery Officer CDOIndiglobe IT Solutions Pvt. Ltd. is seeking a highly skilled and experienced Chief Delivery Officer CDO to lead our India operations and Global Service Delivery. As a Senior operating leader, you will be responsible for managing the entire operations of IT & BPO and services for the parent organization and clients in the...
-
Chief Technology Officer
21 hours ago
Hyderabad, Telangana, India OSOS PRIVATE LIMITED Full timeJob Title: Chief Technology OfficerAbout the Role:We are seeking a highly skilled and experienced Chief Technology Officer to lead our technical team. The successful candidate will be responsible for shaping and executing our technical strategy, driving innovation, and ensuring the successful delivery of our product roadmap.Key Responsibilities:Lead and...
-
Chief Technology Officer
6 days ago
Hyderabad, Telangana, India Exxeella Education Group Full timeJob Title: Chief Technology OfficerJob Summary: We are seeking an experienced Chief Technology Officer to lead our technology initiatives and drive innovation.Key Responsibilities:Technology Strategy: Develop and implement a technology strategy that aligns with the company's goals and enhances operational efficiency.Team Leadership: Lead the technology team,...
-
Chief Technology Officer
6 days ago
Hyderabad, Telangana, India Exxeella Education Group Full timeChief Technology OfficerExxeella Education Group is seeking a seasoned Chief Technology Officer to drive technology innovation and excellence across the organization.Key Responsibilities:Technology Strategy: Develop and implement a technology strategy that aligns with the company's goals and enhances operational efficiency.Team Leadership: Lead the...
-
Chief Technology Officer
6 days ago
Hyderabad, Telangana, India OSOS PRIVATE LIMITED Full timeJob Title: Chief Technology OfficerWe are seeking a highly skilled and experienced Chief Technology Officer to lead our technical team and drive innovation in consumer technology.About the Role:The successful candidate will be responsible for shaping and executing our technical strategy, driving innovation, and ensuring the successful delivery of our product...
-
Chief Financial Officer
6 days ago
Hyderabad, Telangana, India RC Project Consultancy (RCPC) Full timeChief Financial OfficerWe are seeking an experienced Chief Financial Officer to join our team at RC Project Consultancy (RCPC) in Hyderabad. This full-time executive position requires a minimum of 10 years of work experience as a qualified CA.Key ResponsibilitiesFinancial Planning: Develop and implement the company's financial strategy to enable effective...
-
Chief Technology Officer
6 days ago
Hyderabad, Telangana, India OSOS PRIVATE LIMITED Full timeAbout the RoleWe are seeking a seasoned technology leader to join our team as the Chief Technology Officer (CTO). As a key member of our leadership team, you will be responsible for shaping and executing our technical strategy, driving innovation, and ensuring the successful delivery of our product roadmap.Key ResponsibilitiesLead and mentor the technical...
-
Chief Financial Officer
4 days ago
Hyderabad, Telangana, India Zeet Hr Consultancy Services Full timeJob Title: Chief Financial ExecutiveZeet HR Consultancy Services is a leading provider of HR and recruitment solutions in India. We are seeking a seasoned Chief Financial Executive to join our team in Hyderabad.The ideal candidate will have a minimum of 10 to 30 years of experience in strategic financial management, with a proven track record of driving...
-
Chief Financial Officer
6 days ago
Hyderabad, Telangana, India Zeet Hr Consultancy Services Full timeJob Title: Chief Financial ExecutiveWe are seeking a seasoned Chief Financial Executive to join our team at Zeet HR Consultancy Services. This full-time executive position is based in Hyderabad and demands a professional with a minimum of 10 to 30 years of experience.Key Responsibilities:Oversee all financial operations and direct corporate financial...
-
Chief Technology Officer
2 days ago
Hyderabad, Telangana, India Prescribed India Full timeJob Description:At Prescribed India, we're on a mission to revolutionize the healthcare industry through technology and innovation. As our Chief Technology Officer, you'll play a pivotal role in driving our technology strategy, overseeing software development processes, and ensuring the scalability and security of our systems.Key Responsibilities:Develop and...
-
Chief Financial Officer
21 hours ago
Hyderabad, Telangana, India Ideal Consultants Full timePosition: Chief Financial Officer – Finance & AdministrationCompany: Ideal ConsultantsLocation:Reporting to: LeadershipEducation:Chartered Accountant (CA) qualification is mandatory.Experience:Minimum of 25+ years of experience, with a proven track record of managing and leading teams.Responsibilities:Oversee regular accounting functions such as preparing...
-
Chief Software Architect
6 days ago
Hyderabad, Telangana, India Quiddity Software Solutions Pvt Full time{"title": "Chief Software Architect", "description": "Job Title: Chief Software ArchitectWe are seeking a visionary and hands-on Chief Software Architect to lead our software development efforts, from ideation to delivery and support. You will be responsible for defining and implementing the technical roadmap, ensuring our software aligns with business...
-
Chief Financial Officer
5 hours ago
Hyderabad, Telangana, India Zeet Hr Consultancy Services Full timeCompany OverviewZeet HR Consultancy Services is a leading provider of HR and recruitment solutions in India. With a team of experienced professionals, we deliver comprehensive HR services, recruitment consultancy, and manpower solutions to meet diverse hiring needs.Job OverviewWe are seeking a seasoned Chief Financial Executive to join our team at Zeet HR...
-
Strategic Risk Management Leader
21 hours ago
Hyderabad, Telangana, India Kshema Full timeThe role of Strategic Risk Management Leader at Kshema is responsible for overseeing the company's risk management framework and ensuring compliance with applicable regulations. The ideal candidate will have a minimum of 12 years of relevant experience and a strong understanding of organizational systems, processes, and products.Key ResponsibilitiesDevelop...
-
Risk Management Director
6 days ago
Hyderabad, Telangana, India Kshema Full timeJob DescriptionThe role of General Manager-Operational Risk at Kshema is a critical position that oversees the company's risk management framework and ensures compliance with regulatory requirements. The successful candidate will be responsible for making strategic decisions on risk management issues that impact the company's direction and developing...
-
Risk Management Director
5 days ago
Hyderabad, Telangana, India Kshema Full timeJob Title: General Manager-Operational RiskThe General Manager-Operational Risk is a critical role responsible for overseeing the company's risk management framework and ensuring compliance with regulatory requirements. This position requires a deep understanding of organizational systems, processes, and products, as well as expertise in risk management...
-
Risk Management Director
6 days ago
Hyderabad, Telangana, India Kshema Full timeJob SummaryThe General Manager-Operational Risk will be responsible for overseeing the company's risk management framework, ensuring compliance with regulatory requirements, and driving a risk-aware culture across the organization.Key ResponsibilitiesDevelop and implement an effective risk management strategy, aligned with the company's overall...
-
Strategic Business Partner
4 days ago
Hyderabad, Telangana, India Dr Reddy's Laboratories Limited Full timeJob DescriptionAs a key member of the Dr Reddy's Laboratories Limited team, the Chief Of Staff will play a critical role in ensuring the efficient management of the Business Head's responsibilities. This includes governance, priorities, and day-to-day activities such as filtering crucial information for increased efficiency.The Chief Of Staff will oversee...
-
Service Delivery Manager
6 days ago
Hyderabad, Telangana, India Nexus Hire Full timeJob Title: Service Delivery ManagerAt Nexus Hire, we are seeking a highly skilled Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for managing IT services, maintaining a high-performance level, and ensuring seamless delivery of services to our clients.Key Responsibilities:Manage IT services desk and...
-
Chief Financial Officer
5 days ago
Hyderabad, Telangana, India CloudHire Full timeCloudHire is Hiring a General AccountantCloudHire, a leading remote employee provider in the information technology and services industry, is seeking a highly skilled General Accountant to contribute to the financial success of our company. As a General Accountant, you will play a crucial role in ensuring the accuracy and timeliness of financial...