Food and Beverage Customer Service Specialist

7 days ago

Narendra Nagar, India beBeeService Full time ₹ 1,50,000 - ₹ 3,00,000
Customer Service Representative in Food and Beverage

This role involves providing exceptional customer service in a fast-paced food and beverage environment.

Key Responsibilities:
  • Guest Interaction: Greet guests, take orders, and answer questions about menu items in a courteous manner.
  • Order Processing: Accurately record and enter guest orders into the point of sale system and relay orders to kitchen staff.
  • Beverage Preparation: Prepare and serve various beverages, including coffee, tea, soft drinks, and alcoholic beverages.
  • Table Setting and Maintenance: Set up tables with appropriate utensils, glassware, and condiments, clearing tables promptly after guests finish their meals.
  • Sales and Upselling: Suggest additional items or specials to enhance the guest's dining experience.
  • Team Collaboration: Work collaboratively with kitchen staff and other team members to ensure efficient operations.
  • Cleanliness and Hygiene: Maintain cleanliness and hygiene standards in the dining area, kitchen, and serving stations.

The ideal candidate will possess a strong passion for delivering exceptional customer service and have a keen attention to detail. Ability to multitask and excellent communication skills are essential for success in this role.

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