Senior Platform Operations Specialist

Job Overview:

We are seeking a seasoned Site Reliability Engineer to lead the operational health of our Accounting and Finance platforms.

This critical role ensures the stability, scalability, and operational excellence of our financial systems, delivering highly reliable applications and data services that meet accuracy, compliance, and availability requirements.

The successful candidate will be responsible for ensuring day-to-day operations run smoothly, meeting business expectations. Key responsibilities include:

• Operational Oversight: Manage the day-to-day operations of Accounting and Finance applications and data platforms.
• Reliability & Availability: Ensure platforms meet defined SLAs, SLOs, and SLIs for performance, reliability, and uptime.
• Automation & Efficiency: Build automation for deployments, monitoring, scaling, and self-healing capabilities to reduce manual effort and operational risk.
• Observability & Monitoring: Implement and maintain comprehensive monitoring, alerting, and logging for accounting applications and data pipelines.
• Incident Response: Lead and participate in on-call rotations, perform root cause analysis, and drive improvements to prevent recurrence of production issues.
• Operational Excellence: Establish and enforce best practices for capacity planning, performance tuning, disaster recovery, and compliance controls in financial systems.
• Collaboration with Engineering & Finance: Partner with software engineers, data engineers, and Finance/Accounting teams to ensure operational needs are met from development through production.
• Team Coordination: Manage workload, priorities, and escalations for operations staff and partner teams, ensuring alignment with SLAs and compliance requirements.
• Security & Compliance: Ensure financial applications and data pipelines meet audit, compliance, and security requirements.
• Continuous Improvement: Drive post-incident reviews, implement lessons learned, and proactively identify opportunities to improve system resilience.
• Audit & Compliance Support: Ensure operational practices meet internal controls, audit requirements, and financial compliance standards.

To succeed in this role, you will require:

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
• 12-15 years of experience in Site Reliability Engineering, DevOps, or Production Engineering, ideally supporting financial or mission-critical applications.
• Strong experience with monitoring/observability tools, such as Datadog, Prometheus, Grafana, Splunk, or equivalent.
• Hands-on expertise with CI/CD pipelines, automation frameworks, and IaC tools, including Terraform, Ansible, GitHub Actions, Azure DevOps, etc.
• Familiarity with Snowflake, dbt, and financial system integrations from an operational support perspective.
• Strong scripting/programming experience, including Python, Bash, Go, or similar, for automation and tooling.
• Proven ability to manage incident response and conduct blameless postmortems.
• Experience ensuring compliance, security, and audit-readiness in enterprise applications.

Key Skills Include:

• SRE
• SQL
• Snowflake OR Databricks
• DevOps OR CICD OR GitHub Actions
• Monitoring/Observability tools (Datadog, Prometheus, Grafana, Splunk, or equivalent)
• Automation

Nice-to-Have Skills:

• Experience supporting financial applications (ERP, revenue recognition systems, accounting platforms).
• Exposure to FinOps practices for optimizing cloud spend in finance-related platforms.
• Familiarity with containers and orchestration (Docker, Kubernetes).
• Experience building resilience into data pipelines and ensuring auditability for accounting data.
• Strong communication skills to articulate operational issues and risks to both technical and non-technical stakeholders.

About Our Offer:

We offer a competitive compensation package, paid in INR currency.