IT Support Specialist

1 day ago


Delhi, Delhi, India AVASO Technology Solutions Full time

At AVASO Technology Solutions, we are currently seeking an IT Support Specialist to join our team in Hyderabad, India. This is a full-time onsite support role that requires exceptional technical and troubleshooting skills.

About Us

AVASO Technology Solutions is a global organization providing IT services to clients across multiple industries. With a proven track record of success, we offer best-of-breed technology solutions to enterprises of all sizes, including some of the world's largest brands.

Job Summary

We are looking for an IT Support Specialist who will be part of our Site Technology Servicing team. As an IT Support Specialist, you will provide technical support as the point of contact for IT at the site. Your responsibilities will include:

  • Providing technical support for end-user desktops, laptops, office IT, and smart hand support for network and servers.
  • Installing software on end-user systems and servers when required.
  • Preparing IT assets and tools for new users.
  • Off-boarding support, collecting IT assets, and sanitizing them.
  • Servicing executive/VIP support.
  • Coordinating with the back-end team for Network& server smart hand support.
  • Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications.
  • Supporting mid-range servers and network devices such as switches, routers, Wireless Aps.
  • Troubleshooting VPN, MS Windows 10, MS Office 365 issues for end-users, and Office IT Asset Management.

Requirements

To be successful in this role, you will need:

  • A minimum of 4+ years of experience in IT support in a corporate enterprise environment.
  • In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access.
  • Knowledge & experience with Service Now or similar ticketing system.
  • Understanding of Active Directory.
  • Familiarity with Microsoft server technologies and their associated user management tools.

Benefits

This is a fantastic opportunity to work with a global company and enjoy excellent growth prospects. We offer good compensation and benefits, which includes a salary of ₹8,00,000 per annum (approximately $10,000 USD), depending on qualifications and experience.



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